Should you wish to cancel your order, you are entitled to a refund of your payment. If you cancel before the item has been dispatched and delivery is scheduled for next day from the day of order, we can offer a full refund. If you have ordered for a future date we can offer a full refund if cancellation is made more that 48 hours before delivery date and 50% refund if made between 48 hours and 24 hours before delivery date. If the item has been dispatched to you we can offer a full refund on store credit to spend on Rotaro at any point. If your item does not fit, don't worry, simply send back your item and we will issue you store credit or swap out for a different size straight away.